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Citibank Beats the Banking Industry on Customer Service (ITNews)


• December 11, 2008
   
 

BIRMINGHAM, England, December 10 /PRNewswire/ — Citibank, a leading global financial services company, has continued to beat the industry average for customer service, by responding to customer feedback in a programme designed and managed by customer experience management expert, Empathica.

Source:Citibank Beats the Banking Industry on Customer Service (ITNews)


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